The short version: We collect the information needed to run IMHOTEP: your account details (including your mobile phone number), the goals and check-ins you create, the text messages you exchange with IMHOTEP, and basic technical data. We use it to provide and improve the service. You can stop text messages at any time by replying STOP. We do not sell your personal information, and you can delete your account and data at any time.
1. Who we are
This Privacy Policy explains how Fusion Professional Inc. ("Fusion Professional," "we," "us," or "our") collects, uses, and shares information about you when you use the IMHOTEP mobile and web applications (the "App") and the website at fusionprofessional.net (together, the "Services").
2. Information we collect
Information you give us
- Account information: your name, mobile phone number, email address, password (stored only in hashed form), and optional profile details such as a display name or photo. Your mobile phone number is required because text messaging is the primary way IMHOTEP delivers reminders and check-ins.
- Text message content: the messages you send to and receive from IMHOTEP by SMS, MMS, RCS, or iMessage, such as check-in replies and progress updates.
- Content you create: goals, commitments, schedules, check-ins, notes, messages, and other content you enter in the App.
- Accountability connections: if you invite partners or join a group, we process the names and contact details you provide and the content you choose to share with them.
- Communications: messages you send us, such as support requests or feedback.
Information collected automatically
- Device and usage data: device type, operating system, app version, IP address, time zone, and how and when you use features of the App.
- Messaging records: the date, time, and delivery status of text messages, the channel used (SMS, MMS, RCS, or iMessage), and a record of when you opted in to or out of text messages.
- Notification tokens: if you use the IMHOTEP app and allow push notifications, we store a device token so we can send you reminders in the app.
- Logs and diagnostics: error reports and server logs that help us keep the Services reliable and secure.
We do not collect precise location data, contacts from your address book, or health data unless a feature clearly asks for it and you give permission.
3. How we use information
- To provide, operate, and maintain the Services, including real-time check-ins and reminders delivered by text message and, if you use the app, by push notification.
- To process your replies to text messages and update your goals and progress accordingly.
- To create and secure your account and authenticate you.
- To share your progress with the accountability partners or groups you choose.
- To respond to your requests and provide support.
- To understand usage and improve and develop features.
- To send service-related messages, such as security alerts and changes to our terms.
- To detect, prevent, and address fraud, abuse, security issues, and technical problems.
- To comply with legal obligations and enforce our agreements.
We do not use your goals, check-ins, or other content for advertising.
4. Text messages and notifications
IMHOTEP delivers reminders, check-ins, and progress updates mainly by text message. Depending on your phone and carrier, we send these as SMS, MMS, RCS, or iMessage messages. If you use the IMHOTEP app, we may also send push notifications.
- Consent: we send text messages only after you give your mobile number and agree to receive them when you sign up. Consent to receive text messages is not a condition of any purchase.
- What you'll receive: messages about your own goals and commitments, such as reminders, check-in prompts, progress summaries, and account or security notices. We do not send marketing messages by text unless you separately agree to receive them.
- Frequency and cost: message frequency varies with the goals and schedule you set. Message and data rates may apply, depending on your mobile plan.
- Opting out: reply STOP to any message to stop text messages. We'll send one message confirming you've opted out. Reply START to opt back in, or HELP for help. You can also email support@fusionprofessional.net. If you opt out, reminders that depend on text messaging will stop.
- Push notifications: you can turn these off at any time in your device settings.
- Carriers and platforms: text messages pass through mobile carriers and, for RCS and iMessage, through Google's and Apple's messaging networks. Those providers handle message data under their own privacy policies. Carriers are not liable for delayed or undelivered messages.
We do not share your mobile phone number or text messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. The sharing described in Section 5 excludes text messaging originator opt-in data and consent; we do not share that information with any third party except the service providers that deliver our messages.
5. How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as follows:
- With people you choose: content you share with accountability partners or groups is visible to them.
- With service providers: vendors who process data for us under contract, such as cloud hosting and databases (Render), text messaging providers that send and receive SMS, MMS, RCS, and iMessage messages on our behalf (Twilio), email delivery, push notification services (Apple Push Notification service and Firebase Cloud Messaging), and error monitoring. These providers may use your phone number and message content only to deliver our messages.
- For legal reasons: when we believe in good faith that disclosure is required by law or necessary to protect the rights, property, or safety of you, us, or others.
- In a business transfer: in connection with a merger, acquisition, or sale of assets, subject to this Policy's protections.
- With your consent: in any other case where you tell us to share it.
6. Data retention
We keep your information for as long as your account is active or as needed to provide the Services. When you delete your account, we delete or de-identify your personal information within 30 days, except where we must keep certain records to meet legal, security, or accounting obligations. For example, we keep records of your text-message consent and opt-out requests for as long as the law requires, even after your account is deleted.
7. Your choices and rights
- Access and update: you can view and edit your profile and content in the App or on the website at any time.
- Messages and notifications: reply STOP to any IMHOTEP text message to stop text messages, turn off push notifications in your device settings, and opt out of non-essential emails using the link in those emails.
- Phone number: you can change the mobile number on your account at any time.
- Data requests: depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to or restrict certain processing. To make a request, email privacy@fusionprofessional.net. We may need to verify your identity before acting on a request, and we will not discriminate against you for exercising your rights.
8. Deleting your account
You can delete your account and associated data at any time from within the App under Settings → Account → Delete account. You can also email privacy@fusionprofessional.net from the address associated with your account and ask us to delete it. Deletion is permanent and cannot be undone.
9. Security
We use administrative, technical, and physical safeguards to protect your information, including encryption in transit (TLS), hashed passwords, and restricted access to production systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Children
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
11. International users
We are based in the United States, and we process and store information in the United States. If you use the Services from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
12. California residents
If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request deletion and correction; and to opt out of the sale or sharing of personal information. As stated above, we do not sell or share personal information as those terms are defined under California law. The categories of information we collect are described in Section 2, the purposes in Section 3, and the categories of recipients in Sections 4 and 5. To exercise your rights, email privacy@fusionprofessional.net.
13. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you in the App or by email before they take effect. The "Last updated" date at the top shows when this Policy was last revised.
14. Contact us
Questions about this Policy or our privacy practices can be sent to:
Fusion Professional Inc.
Email: privacy@fusionprofessional.net
Mailing address: 9551 Lemon Street, Villa Park, CA 92861